Returns & Exchanges
At Sorce, we want you to love your beauty ritual; if a product isn't the perfect fit, you can return or exchange it within 30 days of purchase. We offer a seamless process to ensure your skincare journey remains stress-free and satisfying.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all components are included, and attach the prepaid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until your return is processed.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or store credit will be issued to your original payment method within 5-7 business days.